Service Quality Questionnaire

By johnson kid (London) Time:2008-6-16 22:25:20 [Reads:639]

Service Quality Questionnaire

1. Have you purchased a Pizzahut's pizza in the last week?

( )yes no unsune

2. The last time you bought a Pizzahut's pizza, did you: (check only one)

( )Have it delivered to your house?

( )Have it delivered to your place of work?

( )Pick it yourself?

( )Eat it at the Pizza parlor?

( )Purchase it some time other way?

3. In your opinions, the taste of a Pizzahut's pizza is: (check only one)

( )poor fair good ( )excellent

4. Which of the following toppings do you typically have on your pizza? (multiple check)

( )pepper onion ( )sausage
( )mushroom ( )hot pepper

5. How do you rate the speediness of Pizzahut's in-restaurant service once you have ordered? (check only one)

( )very slowly ( )slow ( )average
( )fast ( )very fast

6. Please indicate your gender, age and occuption:

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Service Quality Questionnaire

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